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    Privacy Policy

    What information do we collect?

    Personal information is information that can be used to directly or indirectly identify you.Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you.Personal information does not include information that has been irreversibly anonymized or aggregated so that it canno longer enable us, whether in combination with other information or otherwise, to identify you.

     We will only collect and use personal information which is necessary to comply with our legal obligations and to assist us to administer our business and provide you with the services you request.

     we collect information from you when you register on our site, place an order, subscribe to our news letter, orrespond to a survey.

     When ordering or registering on our site, as appropriate , you may be asked to enter the following information: your name, e-mail address, mailing address, and phone number.You may, however, also visit our site anonymously.

    What do we use your information for?

     We use the information you provide to us for the specific purposes for which you provide the information, as statedat the time of collection, and as otherwise permitted by law.The information we collect from you may be used in thefollowing ways:

    • To personalize your experience.

    (your information helps us to better respond to your individual needs.)

    • To improve our website and your shopping experience.

    (we continually strive to improve our website offerings based on the information and feedback we receive fromyou.)

    • To improve customer service.

     (your information helps us to more effectively respond to your customer service requests and support needs).

    • To process transactions including executing your payments and delivering the purchased products or services requested.
    • To administer a contest, special promotion, survey, activity, or other site feature.
    • To send periodic emails.

    The email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product orservice information, etc.

    • To send periodic SMS messages.

    The phone number you provide during customer registration and/or order processing may occasionally be used to send you important marketing and promotional information related to products and services that may be ofinterest to you.


    Your Rights

    We take reasonable steps to ensure that your personal information is accurate, complete, and up to date.You have the right to access, correct, or delete the personal information that we collect.You are also entitled to restrict orobject, at any time, to the further processing of your personal information.You have the right to receive your personal information in a structured and standard format and, where technically feasible , the right to have yourpersonal information transmitted directly to a third party.You may lodge a complaint with the competent dataprotection authority regarding the processing of your personal information.

    To protect the privacy and the security of your personal information, we may request information from you to enableus to confirm your identity and right to access such information, as well as to search for and provide you with thepersonal information we maintain. There are instances where applicable laws or regulatory requirements allow orrequire us to refuse to provide or delete some or all of the personal information that we maintain.

    You may send us an e-mail to to exercise your rights. We will respond to your request in areasonable timeframe.We will take all reasonable steps to ensure that your personal data is correct and up to date.


    How do we protect your information?

    You are responsible for your own user name and password safety and security on Terransindustry..We recommend choosing a strong password and changing it frequently.Please do not use the same login details(email and password)across multiple websites.

    That said, we do implement a variety of security measures including offering the use of a secure server. All suppliedsensitive/credit information is transmitted via Secure Socket Layer (sSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (creditcards, social security numbers, financials, etc.) will not be stored on our servers.


     Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec on a daily basis to protect you online.

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