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Free Shipping Over $25+

Use Code: SB10 To Get 10% Off For Your First Onstep V4 Kit

    Shipping Policy

    Strandard Shipping

    (8-14 days Express)   Free Shipping, Exclude customs fee and TVA.

    (15-25 days Special Line)   Free Shipping, Include customs fee and TVA.

    WHEN WILL MY ORDER SHIP?

    Once an order is placed, We will arrang the device testing, after 2 days testing, we will deliver your order. Don’t worry—we'll email you tracking information when the order ships. 

    Whether there will be extra customs fee or TVA?

    We have two modes of transportatiom. First is international express, the shipping time is 8-14 days, but maybe cost extra customes fee or TVA. The second is special line, the shipping time is 15-25 days, but you don't need to pay extra customs fee or TVA.  Default, we will send special line.

    Shipping Country 

    All products on Terransindustry are available in the following countries:

    Australia

    Austria

    Belgium

    Brazil

    Colombia

    Denmark

    Egypt

    Finland

    France

    Germany

    Greece

    Hong Kong

    lndia

    lndonesia

    lreland

    lsrael

    ltaly

    Jamaica

    Kuwait

    Malavsia

    Mexico

    Netherlands

    New Zealand

    Nigeria

    Norway

    Philippines

    Poland

    Portugal

    Saudi Arabia

    Singapore

    South Africa

    Spain

    Sweden

    Switzerland

    Taiwan

    Thailand

    Turkey

    United Arab Emirates

    United Kingdom

    United States (not including Hl,PR, and AK)

    lf you are outside these countries, you can contact us at service@terransindustry.com or chat with us by onlineCustomer Support to consult about any product's delivery regions.

     

    HOW MUCH DUTY AND TAX WILL I HAVE TO PAY?

    We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

     

    WILL YOU SHIP TO AN INTERNATIONAL P.O. BOX?

    We do not ship to P.O. boxes outside of Canada and the US.

     

    CAN YOU ADJUST THE VALUE OF MY ORDER?

    No. We are required by law to disclose the full value of the package content.

     

    CAN ALL ITEMS SHIP INTERNATIONALLY?

    Yes,Our all items are available for international ship.

    Worldwide Shipping

    Average 8-14 days shipping to North America.*Check the shipping policy for more information.

    30 Days Money Back

    If your product have issue or you don't like it,we will do our best to understand the issue and refund you directly!

    Security Payment

    Multiple payment methods

    In-Time Response

    24/7 Customer Support